Are pushchairs allowed into the arena?
We always allow pushchairs into the arena. On arrival you will be able to leave your pushchair in our cloakroom (free of charge) to be collected at the end of the show.
Are cameras permitted in the arena?
Standard compact cameras are permitted. You will not be able to take in professional/long lens cameras. Selfie sticks are not permitted.
Video cameras/recording equipment and recording of the performance are not permitted unless prior consent is gained.
Please note that on occasion promoters may request a ban on all photography in which case cameras will be confiscated and available for collection at the end of the event.
We also recommend that if you are planning on bringing an I-pad or if you are unsure whether your camera would be permitted then please check with the venue prior to arrival to avoid disappointment.
Patrons bringing cameras and electronic equipment into the venue do so at their own risk.
Can I bring food & drink into the venue?
No food or drink items can be brought into the venue. However, there are concessions inside the venue from where food and drinks can be purchased.
Can I pay by credit/debit card at the food & drink outlets?
Unfortunately, we cannot accept cards. All transactions are cash only. However, there is a cash machine on site and directly opposite the venue for customers to obtain cash.
Can I smoke at events in the arena?
From 1st July 2007, smoking has been banned in all enclosed public spaces. Anyone found smoking anywhere within the venue will be requested to leave without refund. Patrons will be allowed outside to smoke at a designated time provided you have your ticket with you to be scanned on exit and re-entry.
Are there any age restrictions?
Certain events may have a specific age restriction. Please check for age restrictions at the time of your booking asrefunds may not be given. For all other events, children aged 14 or under must be accompanied by an adult when attending a concert.
What facilities are available for disabled customers at the venue?
We aim to provide the best possible Live Experience for all of our customers. We have a dedicated team of operators and stewards who will be happy to guide you through the facilities we offer. Please see the Live Access contact details in our Additional Venue Information section.
Do you provide a cloakroom facility?
We have a cloakroom available for every show. £2 per single item or £5 for a black bag