The Manchester Arena provides the following facilities to assist customers with special needs.
- Concession stands with lowered counters
- A box office window with a lowered counter and loop system
- At least one wheelchair accessible toilet in each set of facilities (three female sets, three male)
- Two unisex disabled toilets
- Loop system fitted into disabled platform 105
- Additional services such as the use of 'house' wheelchairs for easy access purposes and assistance from our Stewards to help customers reach their seats