The AO Arena provides the following facilities to assist customers with special needs.

• Concession stands with lowered counters
• A box office window with a lowered counter and loop system
• At least one wheelchair accessible toilet in each set of facilities (three female sets, three male)
• Two unisex disabled toilets
• Loop system fitted into disabled platform 105
• Additional services such as the use of 'house' wheelchairs for easy access purposes and assistance from our Stewards to help customers reach their seats