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For more information on terms and conditions, please visit the following website: http://www.hardrockcalling.co.uk/eventinfo/index.aspx and select 'Tickets Terms and Conditions' from the menu.
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• For all print and online press enquiries please email: ali@ldcommunications.co.uk • For all Radio & TV enquiries, please email: natalie.jennings@screampromotions.co.uk
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Should you have a question that is not answered here, please email us on info@hardrockcalling.co.uk Should you have an enquiry on any of our VIP packages, please email livenationexperience@livenation.co.uk If you have any more questions or queries on disabled access, please email us at access@hardrockcalling.co.uk or call 020 71952133.
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All disabled customers are welcome at Hard Rock Calling in London, but as it is a greenfield site there are sections of the arena that have uneven ground meaning that sometimes, access is difficult. Stewards however, will be around to assist. You will have: Access via a specific entrance that leads to the viewing platform for the Main Stage. Accessible, suitable toilets in the arena that will be cleaned regularly.
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Live Nation manage all disabled customer ticket sales in-house. We now have a Disabled Customers hotline number that patrons can call when booking tickets to reserve a place on the platform or to discuss their access requirements. It is 020 71952133. N.B. This number is operational Monday to Friday, 10am to 6pm only. Please leave a message should nobody be available and we will call you back. Disabled customers will be provided with one free ticket for their helper, where required. Should additional helper tickets be required, please call the disabled access ticket line on 020 71952133 or email access@hardrockcalling.co.uk
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Car parking will be available for disabled badge holders in the Triangle car park by the Serpentine Bridge. Spaces are limited and are available on a first come first served basis.Access to this area via Exhibition Road from the South or Bayswater Road from the North side of Hyde Park. Alternative parking can be found in the Masterpark car park on Park Lane.
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The Hard Rock Calling site will be on the East Side of Hyde Park, near to Park Lane. The festival entrance will be on the North of the site and the nearest tube station is Marble Arch, though it is also easily accessible from Hyde Park Corner station.
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CENTRAL LINE - Stations: Marble Arch, Bond Street PICCADILLY LINE - Stations: Green Park, Hyde Park Corner
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From North London: 6, 7, 10, 16, 52, 73, 82, 390, 414 From South London: 2, 36, 137, 436 From West London: 9, 10, 14, 19, 22, 52, 74, 148, 414
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For help with getting to Hard Rock Calling, try TFL's Journey Planner by clicking here:http://journeyplanner.tfl.gov.uk/user/XSLT_TRIP_REQUEST2?language=en Visit for door-to-door directions and a free downloadable map.
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Trying to get to the festival in an environmentally friendly way, but still want to do more? Donate a few pence to negate the carbon emitted by travelling to the festival and we’ll invest it all into environmental projects at local schools. Climate change is a pressing global issue. Nevertheless, there are things that we can all do. We are committed to encouraging and providing more sustainable transport options to Hard Rock Calling where possible, and would also like to offer customers the opportunity to negate their unavoidable carbon emissions associated with travelling to this event by investing in environmental projects in schools around Hyde Park If you would like to participate in this scheme, there is an option to add 50p to your order on the shipping page. Schools in the local area will be coming up with their projects for the funds, these will then be detailed on www.hardrockcalling.co.uk and we’ll choose one to support. Eco-Schools are an international award programme that guides schools on their sustainable journey, providing a framework to help embed these principles into the heart of school life. For more information on Eco-Schools please go to www.eco-schools.org.uk
