Nickelback with Staind - seated Concert Tickets - Sheffield Arena Sheffield

Sheffield Arena is under 2 miles from Sheffield City Airport and has it's own Supertram site, linking to Sheffield Railway Station, Meadowhall Shopping Centre Station and various Park & Ride locations.

The Arena is also located on several main bus routes.

Sheffield Arena is located outside the city centre close to Junction 34 off the M1 (for Meadowhall Shopping Centre) and Junction 33 (for Sheffield City Centre).

The Arena's on site car park can easily accommodate around 1200 cars, with an overflow facility for an additional 800 vehicles close by.

Our full postal addres is Sheffield Arena, Broughton Lane, Sheffield, S9 2DF.

From The North

Leave the M1 at Junction 34, signed Sheffield A6109 (Meadowhall). Take the fourth exit from the roundabout signed Sheffield Centre. Follow signs for Sheffield Centre (A6109) for 1.5 miles and then turn left following signs to the Ring Road A6102. Sheffield Arena is located on the right.

From The South

Leave the M1 at Junction 33. Take the first exit at the roundabout on to the A630 (Sheffield). Continue for 2.5 miles until the exit marked Ring Road (services). Follow signs for the ring Road straight over a small roundabout. Turn right at the next roundabout onto the Ring Road/Meadowhall (A6178). Follow this road for 2 miles to Sheffield Arena, which is located on the left.

By Air

Sheffield Arena is just a short drive away from Robin Hood Airport Doncaster Sheffield. Robin Hood Airport is the UK's newest Airport, with low cost & holiday flights to destinations across Europe & beyond.

For details of how to book your flight, or if you are flying into Robin Hood Airport and would like to find out more about how to get to Sheffield Arena, visit www.robinhoodairport.com.

Rail Travel

Midland MainlineThe Arena has two rail stations within easy reach of the venue. Sheffield's main railway staion is situated in the City Centre - Sheaf Street, Sheffield, S1 2BP - and is approximately a 10 minute drive to the venue.

An alternative station is available at Meadowhall Interchange - which has a Supertram link to the venue - approximately 5 minutes drive to the venue.

Supertram

The Arena has its own supertram stop, with and park and ride facilities at all main entries to the city. More information and timetables can be found at www.supertram.com.

Trams run approximately every 10 minutes from 6.00am until midnight.

Why do we charge booking fees?

The 10% booking fee is to cover the costs of running a box office service. As a City Sheffield has made a huge investment and commitment to providing a box office service to ensure we can sell our own tickets and not use other ticket agencies.

Can I Purchase Tickets at a Concessionary Rate?

The event promoter sets the ticket prices and in most instances concessions aren't avialable. However, if you are purchasing concessionary tickets you may be asked to provide evidence that you are entitled to purchase tickets at the concessionary rate when your tickets are checked as you enter the venue - if you are unable to provide this evidence you will not be admitted into the venue and will be required to purchase tickets at full price.

Please note that the age at which a child to qualifys for concessionary rates varies from event to event, therefore please check the age limit on the specific events page before booking.

Call the Box Office or check the website to identify which events have consession tickets available.

Why do better seats become available?

When customers find available tickets either online or through any of the other channel, those tickets are held while the customer considers the purchase. During that period, which lasts for only a few minutes, no one else can view or purchase those tickets. If the customer decides not to buy the tickets, they are 'released' and become available to other purchasers. So if a customer is looking at 5th row seats and decides not to buy, those seats become available for another customer.

Why can't I see the link to buy tickets after the event has gone on sale?

Most browsers keep a version of the page on their own computer to speed up internet access and depending on setting on your machine, may not check for a new version even when you refresh the page, hence if you were on the website before the link was activated this wouldn't show up even when you refreshed.

The only way around this is to ?Force? a refresh by pressing CTRL and F5 together. Even this may not work in all cases as some organisations have proxy servers which intercept all web traffic from the organisation and serve the ?cached? version of the page, some Internet Service Providers even use caching as a method of speeding up access for their members.

If CTRL F5 doesn't work you can try going to tools, internet options and deleting cookies.

This is something that is not specifically related to our website and we hope the above goes some way to explaining why this can happen.

Where are my tickets?

The Sheffield Arena aims to dispatch all tickets within 5-7 working days. However, some types of tickets have posting restrictions as detailed below.
Souvenir Tickets are specially printed tickets and can take up to 6 - 8 weeks to be dispatched.
Standing or General Admission Tickets cannot be duplicated. In order to ensure there are no problems with delivery, tickets are usually sent by special delivery post.

I've lost my tickets - what do I do?

Should you lose your tickets please contact the box office immediately, either email sheffieldboxoffice@livenation.co.uk, call 0114 256 56 56 or write to Sheffield Arena Box Office, Broughton Lane, Sheffield S9 2DF. Remember to state the name and address under which the tickets were booked and if known the seat numbers.

Please be aware that we will not duplicate standing tickets under any circumstances - this is the reason we will only post these tickets out through the post office's Special Delivery Service as this recover's the cost of the tickets should they be lost during their postage.

If the lost tickets are for a seated area then we should be able to organise duplicates - duplicate tickets will only be issued prior to entry to the performance - these tickets are never issued in advance as they overide all other tickets previously issued.

Please be aware there may be a cost for printing duplicate tickets.

Can I have a different delivery address to my billing address?

Your tickets must be sent to your billing address i.e. your tickets have to be posted to the address at which your credit card is registered.

I often see tickets for shows at your venue on the Intenet and in the papers, often at vastly inflated prices, is it safe to buy these?

We advise customers that only by purchasing tickets through the venue, authorised ticket agenencies (listed below), event promoters and their authorised agents and authorised coach companies can you be sure that the ticket you purchase is a genuine and valid ticket.

Sheffield Arena's authorised agents are:
Ticketmaster
Way Ahead
Ticketline
Cavendish Travel
Piccadilly Box Office
Eddie Brown Tours
Ticket Travel
Hyde Barker
Yorkshire Weekly News Group

There may be other agents or comapnies authorised to sell tickets over and above the list above - If you are in any doubt about the people selling tickets you can always call the venue who will try and help. As a general guide we publish and sell the tickets for the face value and highlight the booking fee of around 10% of the ticket value - if you are being charged more than the face value of the ticket (excluding any travel, hospitality and booking fee charges) then this will not be from an authorised agency.

The purchase of tickets from non approved sources can result in customers being refused entry to the concert and being unable to obtain a refund.

In the unfortunate event of a postponed or cancelled event the venue will only be able to contact those customers who booked through an authorised agent and will only be able to refund the original ticket purchaser - holding a ticket does not entitle the holder to either access to the building or a refund should thier be any alteration to the original concert details.

Can I cancel my tickets?

The Sheffield Arena Box Office sells tickets on behalf of event promoters, the terms and conditions of the sale of tickets is that they are non-refundable unless the show is postponed, re-scheduled or cancelled - if this is the case there will be a cut off point up to which you can obtain a refund - please check with the box office.

I am collecting my tickets from the Box Office, what do I need to bring?

Tickets are usually available for collection 48 hours after your booking has been made, but this will change if tickets are souvenir or you book on the day/day before the concert. Sometimes these tickets are referred to as COBO, which means tickets have been left Care Of Box Office.

All pre-booked tickets that are collected from the Sheffield Arena can only be collected by the credit card holder who must sign for the tickets and present the card with which they have ordered the tickets.

You can collect your tickets from Entrance C Box Office which remains open until the main artiste is due on stage. Should the location of the box office change on the day stewards will direct you to the alternative box office.

For tickets purchased through the Sheffield Arena who is acting as an agent for another venue please see that specific show for the ticket collection procedures.

Can I bring Children to events at the Arena?

Usually, there is no age limit on who can come to events taking place at the Arena. However if unsure, please check with the box office before booking as some events may be deemed unsuitable for Children below a certain age. Often it is left to the discretion of the parent or guardian and below you can download information to help you ensure that your visit to the Arena is an enjoyable one for both you and your children.

Can I smoke when I come to a show at the Arena?

Since the 1st of January 2005 the Arena has requested that customers do not smoke inside the building, to promote the comfort and safety of all patrons.

From the 1st July 2007 it will become law that nobody will be able to smoke inside the building and we request you're co-operation to ensure we are able to keep the building smoke free.

We will continue to make provision outside the venue for those people who wish to smoke on their visit to the venue - please check with a steward on the night as the location of this area can change dependant upon the weather and the number of people wishing to smoke.

Sheffield Arena is a purpose built venue offering excellent facilities to disabled visitors, the number of seats available varies for each show so book early.

Disabled Car Parking Facilities are available at the Arena priced at £5.00 per car or £3.00 for ice hockey events. If you wish to utilise these facilities please display your Disabled badge/permit on the dashboard of your car. Please be aware that we will make every effort to find you the most suitable parking location that we can when you arrive, but spaces can't be reserved in advance.

Entrance B or C have a lift located at both for easy access, alternatively we have a ramp on the Blue side.

If you require a wheelchair seating location please call the box office and discuss your seating needs - these locations are not sold online to ensure that they are only used by people who require access to these seating locations.

If you should have any queries please contact a Box Office Supervisor on 0114 256 5593 sheffieldboxoffice@livenation.co.uk.